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Returns and Exchanges

Returns

Our return and refund policy lasts 10 days and covers ONLY DEFECTIVE items upon delivery.  If 10 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.

We will NOT accept returns nor refund if the item arrives in good condition.

Sublimation Products

  • We do NOT offer refunds due to print lines on these products. There will always be print lines during sublimation. This will not fall under "broken/damaged".

All our returns are handled on a case by case basis.  Please email us at [email protected] so that we can begin to investigate your claim!

If applicable for a return or exchange, you will be responsible for paying for your own shipping costs for returning your item.  Shipping costs are non-refundable.  If you receive a refund, the cost of return shipping will be deducted from your refund.

Depending on where you live, the time it may take for your exchanged product to reach you may vary.

If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance.  We don’t guarantee that we will receive your returned item.

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  • Lucas T.

    Lucas T.

    Verified Purchase

    It’s unbelievable how slow I am with computers. I called up customer support for help to purchase a product, and they were extremely patient and took me through every step. Top-notch guys.

  • Sarah R.

    Sarah R.

    Verified Purchase

    After searching everywhere for a product at a cheap price, I stumbled upon their ad on Facebook and the discount at the moment was off the charts. I’m so happy they offer great quality products at such a low price!

  • Richard L

    Richard L

    Verified Purchase

    I’m a stickler for quality, always have been. They, by far, exceeded my expectations from the first purchase and now I’m a repeat customer.

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