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FAQs

Shipping

Where are my products coming from?

Where do you ship and how much it cost?

How long will it take for my order to be delivered?

Who is responsible for getting my order through Customs & Regulations?

How can I track my order?

Why can’t track my order?

The courier tried to deliver the package but I wasn't at home. What should I do now?

I ordered multiple items but I did not receive all of you items. What do I do?

I tracked my order and the status says “Return to Sender.” What should I do now?

The tracking site says my order was Delivered but I haven’t received it yet. What should I do?

Are there any other important additional details regarding delivery that I should know?

Will I be charged with customs and taxes?

Ordering

How can I place an order?

How do I know my order has been successfully processed?

What should I do if I didn’t receive an order confirmation email?

What do I do to cancel an order?

How can I pay for my order?

What is the currency that your prices are listed in?

How secure is my personal information with your company?

Returns

What is your Return Policy?

When are you not able to return my order?

How long does the return process usually take?

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  • Lucas T.

    Lucas T.

    Verified Purchase

    It’s unbelievable how slow I am with computers. I called up customer support for help to purchase a product, and they were extremely patient and took me through every step. Top-notch guys.

  • Sarah R.

    Sarah R.

    Verified Purchase

    After searching everywhere for a product at a cheap price, I stumbled upon their ad on Facebook and the discount at the moment was off the charts. I’m so happy they offer great quality products at such a low price!

  • Richard L

    Richard L

    Verified Purchase

    I’m a stickler for quality, always have been. They, by far, exceeded my expectations from the first purchase and now I’m a repeat customer.

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